Code of Conduct

Our success depends on your commitment to act with integrity, both personally and as part of our greater organization.

Lutheran Community at Telford and The Community at Rockhill are Continuing Care Retirement Communities (CCRCs) and affiliates of Grace Inspired Living (F.K.A. Grace Inspired Ministries).

Our compliance and ethics program covers the compliance issues, laws, regulations and guidelines that are relevant to a provider of senior services including independent living, assisted/personal care and skilled nursing (health care) services. It reflects the standards of behavior expected in order to adhere to our mission and reach our goals.

Our Code of Conduct is a shared responsibility that applies to every person at every level of our organization. This includes employees, the board of directors, volunteers, independent contractors, subcontractors and vendors who may provide or be involved with any aspect of our business and operations.

Care Excellence

Our most important job is providing quality care to our residents. This means offering compassionate support to our residents and working towards the best possible outcomes while following all applicable rules and regulations in every situation.

Professional Excellence

The professional, responsible and ethical behavior of every Team Member reflects on the reputation of our organization and the services we provide. Whether you work directly with or in other areas that support resident services, you are expected to maintain our standards of honesty, integrity and professional excellence every day.

Regulatory Excellence

We are obligated to follow federal, state and local laws that govern our business. We are responsible for learning and staying current in order to perform our job responsibilities.

Our Code of Conduct is supported and guided by policies and procedures. Any questions regarding these policies and procedures can be directed to your immediate supervisor, the Compliance Official, a member of the Compliance Committee, or the Compliance Officer.